Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@sc-plc.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@sc-plc.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

很遗憾，特价商品和礼品卡恕不接受退换。

退换货须知
确保您获得所需商品的最快方式是：先退回现有商品，待退货申请获批后，再单独下单购买新商品。

欧盟14天冷静期
尽管有上述规定，若商品运往欧盟地区，您有权在14天内取消或退回订单，无需说明理由。与上述要求相同，商品必须保持您收货时的原状：未经穿着或使用，附有吊牌，且保留原始包装。同时需提供收据或购买凭证。

退款政策
收到并检查您的退货后，我们将通知您退款是否获批。若获批，款项将在10个工作日内自动退还至原支付渠道。请注意，您的银行或信用卡公司处理并显示退款也需要一定时间。
若自退货批准之日起超过15个工作日仍未收到退款，请通过info@sc-plc.com联系我们。